Privacy Policy

Effective Date: January 1, 2025

TradeCircle ("TradeCircle," "we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit or use the TradeCircle website and related services (collectively, the "Service").

1. Information We Collect

Information You Provide to Us

We may collect personal information that you voluntarily provide when you use the Service, including but not limited to:

• Name
• Email address
• Phone number
• General location information (such as city or ZIP code)
• Descriptions of services requested or offered

Information Collected Automatically

When you access the Service, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages viewed and interactions with the Service
• Referring URLs and timestamps

2. How We Use Your Information

We use the information we collect for purposes that include:

• Facilitating connections between users seeking help and users offering help
• Operating, maintaining, and improving the Service
• Responding to inquiries and providing customer support
• Monitoring usage patterns and analyzing trends
• Complying with legal and regulatory obligations

3. How We Share Information

We do not sell your personal information. We may share information in the following circumstances:

• With other users, solely as necessary to facilitate service requests and responses
• With third-party service providers that assist us in operating the Service
• When required by law, regulation, or legal process
• To protect the rights, property, or safety of TradeCircle or others

4. Cookies and Similar Technologies

TradeCircle may use cookies and similar technologies to enhance user experience, understand usage patterns, and improve the Service. You can control cookies through your browser settings; however, disabling cookies may affect certain features of the Service.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to request access, correction, or deletion of your information. Requests may be submitted by contacting us using the information below.

8. Children’s Privacy

The Service is not intended for individuals under the age of 18. TradeCircle does not knowingly collect personal information from children.

9. Third-Party Links

The Service may contain links to third-party websites or services. TradeCircle is not responsible for the privacy practices or content of those third parties.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective when posted on this page, and the effective date will be updated accordingly.

11. Contact Information

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

TradeCircle
Email: support@tradecircle.com